FAQ

Q： How do Dawnice's energy storage batteries perform in extreme temperature environments? +

The products have undergone rigorous high and low temperature tests and can operate stably within the temperature range of -20℃ to 50℃. Even in the low-temperature environment of northern winters or the high-temperature environment of southern summers, there will be no problems such as significant capacity reduction or charge-discharge failures, making them suitable for use in different climate regions around the world.

Q： What specific practical benefits can Grade A cells bring to users compared with cells of other grades? +

Grade A cells have high capacity consistency, so they are less likely to have uneven capacity degradation during charging and discharging, thus ensuring the overall service life of the battery. At the same time, they offer stronger safety—risks such as short circuits and overheating are much lower than those of Grade B and Grade C cells, preventing safety hazards during use. Additionally, Grade A cells have higher charge-discharge efficiency, which allows for more efficient storage and release of electrical energy, reducing energy loss. This is particularly helpful for home users to "arbitrage between peak and off-peak electricity prices" and for industrial & commercial users to "reduce costs and improve efficiency".

Q： What is the technical iteration status of Dawnice home energy storage products? +

The home energy storage products have been upgraded to the 6th generation, with improved efficiency and service life. The cost-performance ratio of 10/16kWh batteries has been optimized — under the same volume and price, the capacity increases by 1.7kWh and the electricity volume rises by 12.1%.

Q：What advantage does Dawnice energy storage battery have in terms of protection level? +

Home energy storage products reach IP54 protection level, featuring excellent waterproof performance. They can adapt to outdoor scenarios and enhance adaptability to usage scenarios.

Q：What is the service life and warranty policy of Dawnice energy storage batteries? +

Warranty: 10-year warranty is provided. Service life: The designed service life exceeds 10 years. The cycle count of home energy storage batteries is over 8000 times, and that of industrial & commercial rack-mounted high-voltage energy storage batteries is over 6000 times.

Q：What grade of battery cells does Dawnice energy storage battery use, and what quality guarantees does it have? +

All product series adopt brand-new Grade A battery cells. Each battery undergoes 100% full inspection before leaving the factory. It has a sound manufacturing system and multiple international certifications, with industry-leading safety performance.