FAQ
Demystify common queries on product functionalities, operational workflows, and after-sales care.
Inquiry-
Q: What is Dawnice's brand philosophy or core values? +It always takes "quality as the foundation, customers as the core, and innovation as the driving force" as its essence. It insists on using new Grade A cells to ensure product reliability, addresses customers' concerns through services such as a 10-year warranty, and enables global customers to enjoy cost-effective energy storage solutions via continuous technological iteration (e.g., the 6th-generation home energy storage products) and cost optimization.
-
Q:As a lithium battery manufacturer with 14 years of experience, what differentiated competitive advantages does Dawnice have in the industry? +Compared with new entrants in the industry, Dawnice has 14 years of experience in the full industrial chain. From raw material selection, cell production, battery assembly to scenario application, each link follows mature standards and a quality control system, avoiding the quality instability issue caused by "purchasing external cells for assembly". Meanwhile, it focuses deeply on the energy storage track, concentrating on the two core scenarios of industrial & commercial use and home use. This enables it to meet customer needs more accurately, rather than "carrying out extensive layout across all product categories".
-
Q: What is Dawnice's production capability and capacity? +It has fully intelligent production lines, with traceable production processes and product life cycles. The annual capacity of the new production line reaches 2GWh, enabling efficient delivery of global orders.
-
Q:What is the product coverage and customer service scope of Dawnice? +Its products and services cover more than 150 countries worldwide, serving customers in over 80 countries. It has a wide range of mature application scenarios, and the capacity of industrial & commercial energy storage projects ranges from 5kWh to 2000kWh.
-
Q:When was the Dawnice brand founded, and what is its core business? +Founded in 2009, Dawnice is located in China's "Lithium Battery Capital". Its core business covers the R&D, production and sales of industrial & commercial and home energy storage batteries. With 14 years of experience, it exercises full industrial chain control over all links from raw materials to application.