Effective Date: [November 19, 2025]
Welcome to Dawnice Energy. By visiting this website and purchasing our products, you agree to the following Terms of Service.
1. About Us
Dawnice Energy is a professional manufacturer and supplier of products including:
Energy Storage Batteries
Commercial and Residential Energy Storage Solutions
We provide products and services to customers worldwide through our official website.
2. Product Information
We strive to ensure that all product descriptions, specifications, prices, and images displayed on this website are accurate and up-to-date.
However:
Product specifications are subject to change without notice.
Product images are for reference only.
Product availability may vary by region.
Final product details are subject to official pricing and agreements.
3. Orders and Payments
All orders follow this process:
Product Inventory Status
Order Verification
Payment Confirmation
We reserve the following rights:
Refuse suspicious transactions
Cancel fraudulent orders
Require additional verification if necessary
Accepted payment methods include:
Bank Transfer (T/T)
PayPal
Credit Card
Other accepted payment methods
4. Prices and Taxes
Prices displayed on the website may not include:
Shipping Costs
Import Duties
VAT/Consumer Tax
Customs Fees
Customers are responsible for applicable local taxes and import regulations.
5. Shipping Policy
Estimated shipping time is for reference only.
Delivery may be affected by the following factors:
Production Schedule
International Logistics
Customs Clearance
Weather Conditions
Force Majeure Events
We are not responsible for delays caused by third-party logistics providers.
6. Warranty and Product Support
All products are covered by a limited warranty as stipulated in our official warranty policy.
The following conditions are not covered under warranty:
Improper installation
Unauthorized modification
Misuse or abuse
External damage
Natural disaster
Customers are advised to read our warranty policy before purchasing.
7. Returns and Refunds
Return requests must be submitted within the applicable return period.
Customized or OEM products may not be eligible for return unless a defect is confirmed.
Approved refunds will be processed based on the following factors:
Inspection results
Product condition
Warranty verification
8. Safety Precautions
Energy storage batteries and systems must be installed and operated by qualified professionals.
Improper installation or use may result in:
Fire
Electric shock
Personal injury
Property damage
Customers must comply with:
Local electrical codes
Safety regulations
Product manuals and installation guidelines
9. Intellectual Property
All content on this website, including:
Logos
Product images
Technical documents
Text
Videos
Graphics
are the property of Dawnice Energy and are protected by applicable intellectual property laws.
Unauthorized copying or reproduction is prohibited.
10. Limitation of Liability
To the maximum extent permitted by law, Dawnice Energy shall not be liable for:
Indirect losses
Business interruption
Loss of profits
Third-party damages
Installation/removal costs
Our total liability shall not exceed the purchase price of the relevant products.
11. Warranty Period
The standard warranty periods for our products are as follows:
Product Type Warranty Period
Residential Lithium Iron Phosphate Batteries 5+5 years
Rack-mounted Battery Systems 5+5 years
Commercial and Industrial Energy Storage Systems Subject to contract
Accessories and Components 1 year
12. Compliance and Usage Restrictions
The customer agrees not to use our products for:
Illegal purposes
Prohibited use in certain jurisdictions
Violation of export control regulations
We reserve the right to refuse service if required by law.
13. Applicable Law
These Terms and Conditions are governed by applicable international commercial law and local regulations.
14. Contact Information
For any questions regarding these terms or our products, please contact:
Company Name: Yichun Dawnice Manufacture and Trade Co., Ltd.
Official Website: www.dawnice-energy.com
Email: [email protected]
Phone: +86 18307056657
Address: Comprehensive Building, No. 111 Yishang Avenue, Yichun Economic and Technological Development Zone, Jiangxi Province
